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How y200 Handles Your Personal Information

When you open an account and deposit via bKash, Nagad, or Rocket, you share information with us. This page explains exactly what we collect, how we use it, and what rights you have over it — no legal fog, just straight answers.

Account Data ProtectedPayment Info Handled SecurelyYour Rights, Clearly StatedBangladesh-Region Scope
y200 How y200 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account security and data integrity are handled through a combination of technical controls and clear internal policies. Here is what that looks like in practice across the four areas that matter most.

Account Security

Accounts are protected with password hashing and OTP verification on login. Unusual access attempts trigger a hold until you confirm identity through your registered mobile number.

Cookie Controls

Session cookies keep you logged in; analytics cookies help us understand how the site is used. You can block non-essential cookies in your browser without losing account access.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support directly.

Requesting Changes

To update, access, or remove your personal information, contact support with your account details. We aim to respond to data requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a privacy concern, our support team handles these directly. Reach out through any of the channels below and mention your registered account details so we can locate your record quickly.

Team online

Live Chat

Start a chat from the y200 site. Available during support hours for account and privacy queries — have your registered mobile number ready.

Email Support

Send your data request or privacy question to our support address. Include your account username and the specific request so we can respond without delays.

Help Centre

Our help section covers common data and account questions. Check there first — many access and correction requests can be resolved without waiting for a reply.

Common Questions About Your Privacy

Real questions from account holders about how their data is handled at y200.

We collect your name, contact number, and login credentials at registration. If you deposit via bKash, Nagad, or Rocket, transaction references are also recorded to verify your payments.

No. Payment references from bKash, Nagad, and Rocket are used only to verify your deposits and process withdrawals. We do not share this data with third parties for marketing or other purposes.

Contact our support team via live chat or email with your registered account details and specify what you need. We will locate your record and respond with the relevant information.

Yes. You can request deletion of non-essential data by reaching support directly. Some records may be retained as required by applicable rules even after an account is closed.

We use session cookies for login and analytics cookies to understand site usage. You can disable non-essential cookies through your browser settings without losing access to your account.

The policy applies to account holders in supported regions. Whether you can access the platform and how data rules apply to you depends on your local law and eligible region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.